General
At Cosco Immigration (“Cosco”), we respect your need for privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with legal requirements. By using our services, you consent to the practices outlined here.
If you have concerns about your privacy or how your data is being used, please reach out to us at info@coscoimmigration.com.au, and we’ll work to address them promptly.
Cosco Immigration complies with Australia’s Privacy Act 1988 and related laws governing the collection, use, and storage of personal information. We adhere to the Australian Privacy Principles, including notice, choice, security, access, and accountability.
Children’s Privacy
Cosco Immigration does not knowingly collect personal information from individuals under the age of 13.
Information We Collect and How It’s Used
Personal Information
When you inquire about or use our services, we may collect details such as your name, email address, phone number, and other information relevant to your migration needs. This data helps us provide personalised guidance and keep you updated on new services, changes, and important notices.
If you provide third-party information (such as for referrals), we use it solely to deliver the requested service. We do not use this information for promotional purposes without your consent.
Usage Data
We track how our website and services are used, including frequency, duration, and features accessed. This helps us improve your experience and enhance the quality of our offerings.
Payment Information
For services requiring payment, we may collect payment details, such as credit card information, through secure channels. This data is used only for processing payments and is not stored by us but securely handled by trusted payment gateways.
Testimonials
We may publish user testimonials on our website with your consent. These testimonials may include your name and other personal details you choose to provide.
Cookies and Tracking
We use cookies and similar technologies to enhance website functionality and improve user experience. You can disable cookies in your browser settings, though doing so may limit access to certain features.
How We Protect Your Information
We implement industry-standard security measures to safeguard your data against unauthorised access, alteration, or disclosure. Access to personal data is restricted to authorised personnel who are bound by confidentiality obligations.
Sharing Your Information
We may share your personal information with trusted service providers and business partners strictly to deliver our services (e.g., payment processing, data management). These third parties adhere to strict confidentiality and privacy agreements.
We will not sell or disclose your personal information for unrelated purposes without your explicit consent, except where required by law or to protect our legal rights.
Your Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving non-essential communications (e.g., newsletters).
For any changes to your information, please contact us at info@coscoimmigration.com,(change) and we will respond within 30 days.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Backup copies of your data may remain on our servers even after deletion.
Third-Party Links
Our website may contain links to external sites. We encourage you to review their privacy policies, as we are not responsible for their practices.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or website announcements. Continued use of our services constitutes your agreement to the updated terms.
Contact Us
If you have questions about this policy or need assistance, please contact us at:
Cosco Immigration
Email: cosmogoniceducation@gmail.com